Internet Services

Our corporate clients enjoy this unique service. Our web site  “www.iibcare.com” has been designed to cope with the changes in the customer’s demand in the new millennium. On this site, a special page will be designed for each of our corporate clients, accessible through a Password and user name. A lot of important and relevant information will be displayed, e.g. details on the Employees’ Benefits Plans (Group Medical, Life and Personal Accident): benefits, limitations, network of medical providers, claim forms, enrolment forms, approval forms…etc.

We are in the process of upgrading our e-service. The new service will provide our client on-line information on their entire Insurance portfolio such as;

1.       List of policies

2.       Copies of the Schedule of Benefits of all policies

3.       Statement of account and outstanding statement.

4.       Claims forms

24 Hour Customer Service

Our working hours are from 08:00 a.m. to 04:00 p.m. Sunday to Thursday. If any help is required off working hours then we can always be contacted on our “24 hours Customer Service” Tel # 050 – 6530185 or 050 – 5678580.

We Are All At Your Service

Highly trained, empowered, experienced, motivated, dedicated, and customer-focused TEAM is always ready to help. We believe in perfection and try our best to exceed the level of service our clients expect us to deliver. Every team member is encouraged and empowered to maintain our customers’ satisfaction level a challenge to exceed such expectation.

All Insurance Needs

We are able to cater for the entire clients’ Insurance needs (for Corporate or Individual).

Pick up and Delivery Service

All documents will be picked-up for and delivered to your office by our messengers.

Documentation

A very well organized documentation system that makes is easy to search and retrieve any document.  We maintain full backup copies for any future needs.

Risk Management Service

The Insurance policies/portfolio shall be review regularly and not only at time of renewal. It is a Gap analysis reminder and special policy conditions and Warranties. This service will be communicated to you in writing, in a form of a report, three times every year. You will also be informed of anything new in the Insurance market that may apply to your business.

Regular Visits

We will regularly visit your esteemed organization.

Communication

Interactive Team can communicate in languages; Arabic, English, Hindi, Tagalog, Urdu, Tamil, Kannada, Malyalam, and Telegu.

Customized Service

Our customers know what services they want, and we respect that. They may require special and unique service; we will do our level best to provide it.